We roast in small batches so that the coffee we send is fresh. We try to post your order as quickly as possible but it can take 2-3 days to dispatch if we don’t have any ready roasted in stock and have to wait for a roast day.
Locally in Nottingham we deliver by bicycle or shared electric vehicle, although we may occasionally post to you depending on our schedule.
For UK deliveries we use Royal Mail First Class postage for individual 250g coffee bags, 2nd class parcel for larger packages up to 1.5kg, or DHL next day courier for larger parcels. Our postage charges reflect what we get charged.
Coffee Club deliveries are free and any additional coffee ordered for delivery at the same time of your coffee club subscription is also delivered for free.
We use home compostable bags made from wood pulp to package our coffee. These bags offer greater protection for the coffee than paper and also have a lower carbon footprint.
The labels and paper tape are also compostable.
For postage, we use letterbox sized paper envelopes for individual bags and sometimes 2 bags if they fit, for larger packages we use a recycled card box. These packages do not fit in a letterbox but you can add delivery information to your order at checkout if you’d like to specify a safe space to leave your package if you’re not in.